Services
Gift Shop
Our gift shop, located next to the Main Gate, offers a variety of cute plush animals, exciting books, and unique souvenirs for those who want to take a piece of the Zoo home.
The gift shop’s opening hours align with the zoo’s schedule. Our shop is located right next to the Main Gate, with its entrance accessible from inside the Zoo.
Zoo Pull-along Cart
These pull carts can be rented from the Zoo Shop and used within the Zoo premises only. A rental fee and deposit are required.
The deposit, payable in cash, will be refunded upon returning the cart and key.
Deposit: 10.000 HUF / carts
Rental fee: 1.000 HUF / hour – every started hour is considered a full hour
Zoo Minibus
Our seasonal zoo minibus departs every half hour from the main entrance, from 9:00 AM until 4:30 PM. The ride takes approximately 20–25 minutes, with the following route: Great Lake, Australian Trail, Predator Row, Shark School, Savanna House, Great Ape House and Main Gate.
Tickets – priced at 500 HUF – can be purchased at the gift shop with cash or a bank card.
Playgrounds
Children are at their best when they play, and there’s nothing wrong with that. A little amazement, a little swinging – that’s healthy. Our freshly renovated playground, next to the Savanna enclosure, meets TÜV standards, where the little ones can climb, slide, and crawl to their heart’s content.
Locker Storage
Self-service lockers are available in the reception area of Magic Mountain, where smaller items can be stored during your visit.
Wheelchairs
For visitors with mobility challenges, we can provide wheelchairs for ease of movement. Please inform the staff at the entrance if you require a wheelchair. Unfortunately, we cannot provide an assistant along with the wheelchair. Thank you for your understanding.
Baby Care Room
A baby care room is located in the reception area of Magic Mountain, next to the restrooms. Changing tables are also available in all restrooms.
First Aid Stations
During carefree play, minor injuries and scrapes may occur, which we can treat on-site. First aid supplies are available in the restrooms next to the playground and the Aquarium. If you suffer a minor injury (e.g., a scratch or sting), our colleagues on duty at the location will assist you.